In May of 2017,I donated to Kickstarter with my Discover card. I offered $100 as their top level.
My Discover account was billed $1,100. I tried to dispute by phone but that number refused to answer. I tried another number but could not get past the electronic mailbox. I disputed with Discover who was unable to convince Kickstarter that the billing was in error.
I felt my $100 donation was more than generous but somehow that translated into $1000 more. Kickstarter needs to be audited by the SEC. I am out $1100 and no t-shirt to show for it. I believe this to be wire fraud.
I wonder if this is a common theme? I am indeed a Pissed Consumer.
Product or Service Mentioned: Kickstarter Crowdfunding Service.
Reason of review: Order processing issue.
Monetary Loss: $1000.
Preferred solution: Price reduction.
I didn't like: Contact process is inconsistent.